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Customer Experience - Getting Five Star Reviews

MOST BUSINESSES LOSE REPEAT CUSTOMERS WITHOUT KNOWING WHY

This is a short, owner-level customer experience review — no pitch, just clear findings.

Schedule a 20-Minute Business Review

On-site for customer-facing businesses · Virtual for service businesses

What to Expect from The Onsite User Experience Review

This Isn’t Marketing. It’s a Short, Owner-level Customer Experience Business Review. No Pitch, Just Findings

  • 3–5 experience findings specific to your business

  • 1 improvement you can apply immediately

  • A clarity score showing where customers disengage

Takes ~ 20 Minutes

On-site or Virtual / No Pitch, Just Findings

Vigor Media Advisory Questions

REVIEW IS BEST FOR OWNERS WHO: 

  • Care about repeat customers

  • Know their business should be busier

  • Want clarity, not more marketing noise

There are many complex promotional strategies that all need to run in unison that will truly impact growth. That’s where we come in... a simple concept to fill the missing gap between sales and marketing.

ASK YOURSELF THESE QUESTIONS:

  • Do you know why customers come back—or are you guessing?

  • If your business got 20% busier tomorrow, would the experience improve—or break?

  • Are you spending money to get customers before fixing what happens after they arrive?

  • What would change if customer engagement became predictable instead of reactive?

  • Can your team explain the experience you’re trying to deliver—without you in the room?

GET STARTED

We limit the number of reviews we do each week to keep them focused and useful. We’ll confirm timing and location after a quick check.

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