YOUR CUSTOMER EXPERIENCE EXPERTS
EXECUTIVE SALES & BUSINESS ADVISORY
PRODUCT DISTRIBUTION SERVICES
CUSTOMER LOYALTY STRATEGY
NET PROMOTER (NPS) EXPERT
EXPERIENTIAL MARKETING / EVENTS
IT'S 6X MORE EXPENSIVE FINDING NEW CUSTOMERS
Increasing retention by listening and engaging by 5% may increase profits by almost 25% to 95%*
ASK YOURSELF THESE QUESTIONS:
Are you using the right message that attracts new customers?
Are customers visiting or are they buying on your website?
Do you really know if your customer is happy?
Are customers returning, spending more and referring?
Do you have a customer retention plan in place?
There are many complex marketing strategies that all need to run in unison truly making the wheel go round and impact growth. That’s where we come in...
Schedule a FREE Call and Discuss Steps that will Improve Sales with a Smart Approach
TRANSFORMING BUSINESS IN 4 STEPS
IN THEIR OWN WORDS
Tim O'Malley CEO of Ateema Media & Marketing / Concierge Preferred
Michael has brought various ideas and strategies to improve business and increase profitability for our company. He continues to adapt to the fast-changing market to stay ahead of the game.
Todd Mensik VP of Patient Relations at Midwest Orthopedic
Mike provides fantastic service and is accessible 7 days a week. He listens, asks questions and then implements based on what's best for my practice. He continued to help make sure our launch was successful. Smart, hard-working and honest is three traits that fit what Mike has done for me.
Annie Scopel Customer Experience Consultant
Introduced new ideas to his customers and the company with charisma, passion and great organizational skills. He was able to persuade key customers to participate in our pilot by successfully showing the value his projects would bring to their business and the brand.
Dr.Franklin Douglis President at Ear Nose and Throat Center
I worked with Michael Johnson at educational meetings which were presented to weight loss coaches and professionals in various cities in the United States. His talks were well researched and were both information rich and inspirational. I would recommend him in any sales or promotional position.
ADVISORY SERVICES THAT WORK FOR YOU
Team of strategists
This is not your ordinary advisory. This is your out-of-the-ordinary team that has discovered how building a story around your purpose attracts the right customers.
Business and Sales Executive Advisor
It begins with a customer's journey
The relationship established with each new customer is the key to long-term success. We provide the tools that builds strong customer relationships.